Privacy Policy

Privacy Policy for MosquePay Member App

Thank you for using the MosquePay Member App. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile application. By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

  • Full name
  • Contact information (email address, phone number, address)
  • Payment and donation history
  • Login credentials (such as username and password)
  • Profile information and preferences
  • Device information (such as IP address and device identifiers)

How We Use Your Information

  • To provide and manage your membership account
  • To process donations and payments
  • To send receipts and acknowledgments
  • To communicate with you about mosque-related activities, updates, and notifications
  • To personalize your experience within the app
  • To comply with legal and regulatory obligations

Data Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in processing payments, sending communications, or managing our application. These service providers are obligated to keep your information confidential and can only use it for specified purposes.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no data transmission over the internet or storage can be guaranteed to be completely secure.

Your Choices

You have the right to access, update, correct, or delete your personal information. If you wish to exercise these rights, please contact us through the provided contact information.

Data Deletion

You have the right to request the deletion of your personal data from our system. If you wish to delete your account and all associated data, please contact us at support@mosquepay.co.uk. Please note that some information may be retained as required by law or for legitimate business purposes.

Cookies and Tracking Technologies

The MosquePay Member App may use cookies and similar technologies to enhance your user experience. You can modify your device settings to reject cookies, but this may impact certain features of the application.

Children’s Privacy

The MosquePay Member App is not intended for anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. If we discover that a child under 13 has provided us with personal information, we will immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so we can take the necessary actions.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The revised policy will be posted on our app, and the "Last Updated" date will be revised accordingly. We encourage you to review this page regularly.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at support@mosquepay.co.uk.